Terms and conditions

# TERMS & CONDITIONS

Last updated: 9.10.2026

Welcome to VitalX Apparel. These Terms & Conditions govern your access to and use of our website, https://vitalxapparel.com, and any purchases made through our online store.

By visiting our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

## 1. ABOUT VITALX APPAREL

This online store is operated by:

Business name: Anbull

Website: https://vitalxapparel.com

Email: vitalxapparel@gmail.com

Business registration number: 3564693-6

Throughout these Terms & Conditions, “VitalX Apparel,” “we,” “us,” and “our” refer to the business operating this website. “You” and “your” refer to the customer or website visitor.

## 2. ELIGIBILITY AND USE OF OUR WEBSITE

By using this website, you confirm that you are legally capable of entering into a binding purchase agreement under the laws applicable to you.

You agree to use our website only for lawful purposes. You must not:

– Use our website for fraudulent or unlawful activities.
– Interfere with the website’s security, operation, or functionality.
– Attempt to gain unauthorized access to our systems or other users’ information.
– Copy, reproduce, distribute, or commercially exploit our content without permission.

We reserve the right to take appropriate action against misuse of our website, subject to applicable law.

## 3. PRODUCTS AND PRODUCT INFORMATION

VitalX Apparel offers apparel and related products through its online store.

We make reasonable efforts to display product descriptions, images, colors, sizes, and other information accurately. However, colors and appearance may vary slightly depending on your device, screen settings, lighting, or manufacturing variations.

Product images are intended to illustrate the product and may not represent every minor detail.

Please review the product description, size information, and available options carefully before placing an order.

Nothing in this section limits your statutory rights if a product is defective or does not match its description.

## 4. PRICES AND CURRENCY

All prices are displayed in the currency indicated on our website at the time of purchase.

Prices, promotions, and product availability may change without prior notice. Any changes will not affect an order that has already been accepted, except where a correction or change is permitted by applicable law.

Before completing your purchase, you will be shown the applicable price and any shipping charges or other costs that apply to your order.

Any taxes, customs duties, import charges, or other fees applicable to an international order will be handled in accordance with applicable law and the information provided during checkout.

We will not knowingly use this section to impose charges that were not properly disclosed or legally permitted.

## 5. ORDERS AND ORDER ACCEPTANCE

When you place an order through our website, you submit an offer to purchase the selected products.

You will generally receive an order confirmation by email. An order confirmation acknowledges receipt of your order and does not necessarily mean that the order has been dispatched.

We reserve the right to refuse or cancel an order where permitted by law, for example, in cases involving suspected fraud, an apparent pricing error, unavailable products, or an inability to process payment.

If we cancel an order after payment has been received, we will arrange an appropriate refund.

If we identify an issue with your order, we may contact you using the contact details provided at checkout.

## 6. PAYMENT

Payments are processed through the payment methods made available at checkout.

You agree to provide accurate and complete billing and payment information. By submitting payment details, you confirm that you are authorized to use the selected payment method.

Your order will be processed once the payment has been authorized or successfully completed, as applicable.

We do not intend to store full payment card details directly on our website where payment processing is handled by a third-party payment provider. Payment processing may be subject to that provider’s own terms and privacy practices.

## 7. SHIPPING AND DELIVERY

Shipping methods, estimated delivery times, shipping charges, and available delivery destinations are provided during checkout or in our separate Shipping Policy.

Products are shipped within 1-3 days from Finland.

Delivery estimates are not guaranteed unless expressly stated otherwise. Delays may occur due to carrier issues, customs procedures, weather, operational disruptions, or other circumstances beyond our reasonable control.

We will comply with applicable laws regarding delivery obligations and delays.

Please ensure that your delivery address and contact details are correct when placing your order. Contact us as soon as possible if you notice an error.

For further information, please refer to our Shipping Policy.

## 8. RETURNS, EXCHANGES, AND REFUNDS

Our return procedures, exchange options, and refund process are described in our separate Refund & Returns Policy.

Please consult that policy for instructions on initiating a return and for information about return shipping costs, eligibility, and processing times.

Nothing in these Terms & Conditions excludes or limits any mandatory consumer rights that apply to your purchase, including applicable statutory withdrawal rights and remedies for defective or incorrectly described products.

Where applicable law provides a right to withdraw from an online purchase, that right remains available regardless of any voluntary return conditions offered by VitalX Apparel.

For further information, please refer to our Refund & Returns Policy.

## 9. PRODUCT AVAILABILITY

Product availability may change without notice. We cannot guarantee that every product, size, or color will remain available at all times.

If a product becomes unavailable after you place an order, we will contact you where appropriate and provide a refund or another legally appropriate solution.

We reserve the right to discontinue products or limit quantities where permitted by law.

## 10. PROMOTIONS AND DISCOUNT CODES

Promotional offers, discount codes, and special campaigns may be subject to additional conditions.

Unless otherwise stated, discount codes must be entered at checkout and cannot be applied retroactively to completed orders.

Promotions may have expiry dates, product restrictions, or other stated limitations. Any such conditions will be communicated as part of the relevant offer.

Nothing in this section affects rights that cannot legally be excluded or restricted.

## 11. INTELLECTUAL PROPERTY

Unless otherwise stated, the content on vitalxapparel.com—including logos, branding, product images, graphics, designs, text, and other materials—is owned by or licensed to VitalX Apparel.

You may access and use this content for personal, non-commercial purposes in connection with browsing and shopping on our website.

You must not reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission, except where permitted by law.

All applicable intellectual property rights are reserved.

## 12. THIRD-PARTY SERVICES AND LINKS

Our website may use or link to third-party services, including payment processors, shipping providers, analytics services, and social media platforms.

These services may operate under their own terms and privacy policies. We are not responsible for the independent content or practices of third-party websites or services, except where applicable law provides otherwise.

Links to third-party websites are provided for convenience and do not necessarily imply endorsement.

## 13. WEBSITE AVAILABILITY AND ACCURACY

We aim to keep our website available, secure, and up to date. However, we do not guarantee uninterrupted access or that the website will always be free from technical errors.

We may update, modify, suspend, or discontinue parts of the website when reasonably necessary, subject to our obligations under applicable law.

If we discover an error affecting a product, price, or order, we will take reasonable steps to address it and communicate with affected customers where appropriate.

## 14. LIMITATION OF LIABILITY

To the extent permitted by applicable law, VitalX Apparel shall not be liable for indirect or consequential losses arising from the use of this website that are not reasonably foreseeable.

We are not responsible for disruptions caused by events outside our reasonable control, provided that this does not remove any legal obligations we have toward customers.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law. In particular, these Terms do not remove statutory consumer rights, remedies for defective products, or any other rights that cannot legally be excluded.

## 15. PRIVACY AND PERSONAL INFORMATION

We process personal information in accordance with our Privacy Policy and applicable data protection laws.

Information may be processed to handle orders, arrange delivery, provide customer support, process payments, prevent fraud, and meet legal obligations.

Please review our Privacy Policy for more information about the personal data we collect, how it is used, and the rights available to you.

## 16. CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time to reflect changes to our business, website, services, or legal requirements.

The updated version will be published on this page with a revised “Last updated” date.

Changes will apply from the date stated in the updated Terms, subject to applicable law. The terms applicable to an existing order will not be changed retroactively in a way that unlawfully affects your rights.

## 17. GOVERNING LAW AND CONSUMER RIGHTS

These Terms & Conditions are governed by the laws applicable to the business operating VitalX Apparel, subject to any mandatory consumer protection laws that apply to you.

If VitalX Apparel is established in Finland, Finnish law may govern these Terms, but consumers may retain mandatory protections provided by the laws of their country of residence where applicable.

Nothing in these Terms limits your right to bring a claim before a court that has jurisdiction under applicable law.

## 18. COMPLAINTS AND CUSTOMER SUPPORT

If you have a question, complaint, or concern regarding an order or these Terms & Conditions, please contact us:

Email: [Insert customer service email]

Please include your order number and a description of the issue so that we can assist you efficiently.

We will make reasonable efforts to respond and resolve complaints.

## 19. SEVERABILITY

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Any invalid provision will be interpreted or replaced as necessary to reflect its original purpose as closely as legally possible.

## 20. ENTIRE AGREEMENT

These Terms & Conditions, together with any applicable policies referenced on our website and the information provided during checkout, govern your use of our online store and your purchases from VitalX Apparel.

Where there is a conflict, mandatory applicable law will prevail.

## 21. CONTACT INFORMATION

For questions about these Terms & Conditions, please contact:

VitalX Apparel

Website: https://vitalxapparel.com

Email: [Insert customer service email]

Business address: [Insert registered business address]

Thank you for shopping with VitalX Apparel.